Booking Terms
RESERVATION:
A deposit of 30% is required at the time of booking and
the balance at least 33 days before the tour begins.
CANCELLATION: Any amount paid will be refunded
less the cost of cancellation fees levied by hotel/ lodges,
food purchases, park entrance fees, transport and other
relevant expenses.
a) For bookings Cancelled or reduced in number
between 33 to 14 days from the date of arrival, 30% of
the agreed rate will apply.
b) For bookings cancelled or reduced in number
between 14 and 7 days from the date of arrival, 50% of
the agreed rate will apply.
c) Incase of cancellation within 7 days from the
date of arrival, or incase of a 'NO SHOW', 100% of the
agreed rate will apply.
RATES: Our prices include entrance fees to National
parks and Game Reserves, meals while on safari, transportation
and the services of our driver/guides as per itinerary.
The rates are based on tariffs and other costs prevailing
at the time of printing and are subject to change without
prior notice.
TRANSPORTATION: Saloon cars, minibuses, Landcruisers,
Land rovers, coaches or trucks will be provided according
to the route and the number of clients and the services
of professional, English speaking driver/ guides. We reserve
the right to use the services of sub- contractors for
all or part of the services.
ACCOMMODATION: The standard pricing policy is based
on a twin room/tent being shared by two people. A single
room/tent will be provided on request at a supplementary
cost but cannot be guaranteed.
ALTERATION OF TOURS: The company reserves the right
to alter the route or cancel the operation of any scheduled
tour should conditions so necessitate. We reserve the
right to decline to accept or retain any client as a member
of any tour at any given time in which event an equitable
amount will be refunded.
LIABILITY: The company and its agents act only
as agents of the passengers in all matters relating to
hotel/ lodge and tented accommodation, tours and transport
etc. and shall not be liable for injury, delay, loss or
damage in any manner.
CLIMBING EQUIPMENT: Gear for mountain climbing
is not included in the tour cost but can be hired at Nanyuki,
Naro Moru and Chogoria for Mt. Kenya and at Arusha, Moshi
or the Marangu park Gate for Mt. Kilimanjaro.
CAUTION: All expeditions involve an element of
personal risk and can be of a hazardous nature. Every
participant must accept this risk. We are not liable for
any loss, damage, injury, delay or inconvenience caused
to you or your baggage as a result, directly or indirectly
or any matter of whatever nature, which is beyond our
control. All participants are advised to take an insurance
policy to cover personal accident and medical expenses.
We can arrange this for you at a relatively low cost.
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